Chemistry Lab Manager

Chemistry · Lehi, Utah
Department Chemistry
Employment Type Full-Time
Minimum Experience Manager/Supervisor
Compensation Base starting salary $71,000 to $90,000, depending on experience

This is an excellent position for those who wish to make an impactful difference in building and supporting team of people and seek a leadership position with potential for growth, learning, and development in a third-party laboratory industry. ARL is looking for a Chemistry Lab Manager and team player who is highly motivated, competent, knowledgeable, experienced, meticulous, and tech-savvy with excellent communication and organizational skills to join our amazing management team. 

Essential duties and responsibilities include, but are not limited to, the following:

  • Closely monitor testing and ensure timely reporting of results
  • Read and interpret analytical testing results using established and USP methods
  • Engage in and supervise analytical testing
  • Maintain instrumentation
  • Assign personnel to appropriate duties in order to optimize employee growth and retention, team productivity, and policies client demand and satisfaction, and overall team efficiency, in compliance with employment laws and ARL HR
  • Maintain knowledge, skills, capability, and availability to fill any role and responsibility within areas of supervision whenever necessary
  • Continue to engage in professional development and training
  • Maintain active, visible presence, and engagement in the laboratory, in order to stay well-versed and well-informed in all operations and/or issues under stewardship.
  • Communicate with ARL leadership team on all issues and developments pertaining to laboratory practices and operations, and provide timely month-end reporting to leadership team.
  • Ensure the laboratory operates safely according to established policies and procedures
  • Work closely and collaboratively with QA/QC team to investigate non-conformities for operations of the Chemistry Department
  • Execute timely corrective actions to resolve all issues
  • Ensure Chemistry Lab personnel adheres to all Quality and Operations SOP’s and policies
  • Participate in and lead operations, safety, quality audits, and accreditation preparation for the Chemistry Lab
  • Perform and/or assign granular investigations as appropriate to assist with responding to client inquiries (i.e.,OOS results, missing data, etc.)
  • Maintain accurate and current inventory list according to the needs and demands of testing services
  • Ensure timely procurement of appropriate laboratory supplies, equipment, and instrumentation for executing testing within areas of stewardship
  • Write, review, and revise SOP’s. When necessary and appropriate, work closely with team leads to assist in writing, reviewing, and revising SOP’s
  • Train and keep track of training for Chemistry Lab team
  • Set KPI’s for Team Leads and monitor progress
  • Allow Team Leads to take ownership of areas of stewardship by facilitating Lead-led improvement projects and reports
  • Maintain a state of organization, cleanliness, and audit readiness in the Chemistry Lab
  • Demonstrate accountability and responsibility for all areas of stewardship by being an active team player
  • Conduct inclusive team meetings on a regular basis based on an established schedule, in order to gatherdiscuss plans for growth, feedback, disseminate information, work with the team to resolve any issues or changes to protocols, and
  • Work in collaboration with the Business Development and Partnerships teams to assist new and existing partners with questions on testing services, results, quotes for special projects and new methods, and other items related to the performance of ARL
  • Work closely with Business Development and Partnerships teams to further refine and implement best practices to alert clients of any potential delays and/or suspect testing in an effective and timely manner
  • Provide Business Development and Partnerships teams with technical communication and potential recommendations
  • Cultivate an environment of exceptionalism and pride in the work we do at ARL by demonstrating the highest level of professionalism, work ethic, teamwork, fairness, timeliness, respect, leadership presence, accountability, responsiveness, and two-way communication
  • Perform and document team member check-ins on a regular basis to stay current on team progress, welfare, and safety
  • Provide informed and accurate stewardship report to ARL leadership team on a monthly basis
  • Perform and report ARL annual performance reviews in a timely manner, following established practices
  • Harmonize managerial practices and routine operations with ARL vision, mission, culture, values, goals, and policies
  • Execute best practices and judgment in increasing team morale
  • Support team in compliance with ARL’s human resource policies and procedures and follow best practices in executing management decisions and performance
  • Complete leadership and HR policy trainings in a satisfactory manner, as assigned
  • Attend all necessary and scheduled trainings for employment and professional development, as assigned
  • Complete responsibilities, as assigned by Director of Laboratory Services and/or CEO


The successful candidate has the drive to thrive in a fast-paced, high pressured work environment. Additionally, the candidate should demonstrate the following background, skills, abilities, and qualities, and availability:

  • Minimum of 5 years of direct experience in analytical chemistry
  • Preferred: At least 3 years of managerial and/or leadership experience in mobilizing teams
  • Minimum Education: Bachelor’s degree in Chemistry or a closely related field of science
  • Preferred: Master of Science in Chemistry or a closely related field of science
  • Minimum Experience: 5 years of in-depth knowledge and advanced knowledge of laboratory techniques and advanced understanding of laboratory procedures
  • Demonstrated experience in professional presentations
  • Demonstrates excellent verbal and written communication skills
  • Demonstrated experience in conducting successful team trainings and passing required proficiency tests
  • Track record of successful multi-tasking
  • Track record of successful team mobilization and leadership
  • Track record of being a team player
  • Track record of successful project management
  • Track record of excellent organizational skills
  • Proven working knowledge of areas of stewardship
  • Clear understanding of the importance of maintaining a clean workspace by following approved procedures and laboratory regulations for testing, health, and safety
  • Ability to communicate professionally and work collaboratively with all levels of leadership, across departments and management group, and with team members
  • Demonstrate willingness, versatility, and flexibility to grow with a growing company
  • Demonstrate ability to balance team advocacy with the best interest of the company
  • Demonstrate ability to successfully fulfill and represent company's vision, goals, objectives, and culture


  • On-time rating (calculated on testing services and results reporting meeting due dates, if not requiring additional testing). Goal: 99%
  • Limited number of quality control failures. Goal: 0
  • Limit need to push or delay sample testing due to missing or expire inventory. Goal: 0
  • Limit number of critical incidents requiring incident report. Goal: 0
  • Successful completion of managerial trainings: 100%
  • Successful completion of proficiency tests: 100%


  • Able to converse fluently in English, verbally and in writing.
  • Competency in industry-specific or industry-related laboratory techniques and procedures.
  • Be able to lift at least 50lbs.
  • Willingness and ability to travel to manage satellite labs, whenever assigned
  • Able to work within a schedule that allows for testing to be completed and reported on time.
  • Must be able to work 5 days a week onsite (This is not a remote work position.)
  • Available to work weekends whenever necessary
  • Available to cover shifts in any area of stewardship whenever necessary, and be the first line of defense.
  • Good understanding of laboratory information systems and laboratory equipment.
  • Abide by ARL’s drug testing, background check, and drug-free policies.
  • Comply with ARL quality protocols.
  • Follow work schedule and attendance/time off requirements.
  • Comply with ARL’s values and workplace policies
  • Communicate professionally with team members and leadership to resolve any issues.
  • Contribute to a positive and ethical work environment.
  • Follow established and proper procedure for conflict resolution.
  • Able to handle fast-paced, high-pressured work demands with confidence and professionalism.



Analytical Resource Laboratories LLC is a third-party quality testing laboratory in the food, cosmetics, dietary supplements, and pharmaceutical industry. It was established on January 1, 2000. In 2015, ARL partnered with Tentamus North America, Inc., a network of laboratories headquarter in Germany, to form International Contract Laboratories, LLC. We celebrate 22 years of serving the industry. We offer microbiology and chemistry testing services, as well as method development, to manufacturers, retailers, raw material providers, and even consumers. On June 1, 2021, ARL acquired EuTech Scientific Services, Inc. ARL laboratories are located in Utah, Arizona, Florida, and New Jersey. We continue to grow and expand to serve our partners across the United States.
ARL’s motto of “Doing it right, on time, every time,” not only means executing the right work to produce quality results professionally but doing what is right legally, morally, and ethically. Our greatest strength is in walking the moral high ground that drives our work, relationships, character, and leadership. They are reflected in the way we build our success and in the way we treat each other and our colleagues in the business, even our competitors. Doing it right is what sets us apart.


“To be the best quality lab in the industry founded on a championship culture of leaders who inspire good and elevate life wherever we go, doing what we exist to do”


We exist to provide experience, professionalism, and value in world-leading analytical testing services at the highest level of integrity, reliability, timeliness, and accuracy by the best and greatest people. 


Experience: We stand for the highest level of performance, proficiency, and drive because ...

… we perfect our craft and seek learning anywhere, anytime.

… we don’t just avoid errors; we achieve excellence.

… we state our intentions and take deliberate actions.

… we embrace change and better ways of thinking.

This is how we do it right.

Professionalism: We manifest total commitment to doing our absolute best because …

… we exercise integrity, honesty, and transparency.

… we are effective, accountable, and reliable.

… we demonstrate that leadership is an active choice, not a passive position. 

… we deliver accuracy and quality in all our work.

… we take ownership of our stewardship.

This is who we are.

Value: We empower ourselves to bring value to those whose lives we impact by …

… building bridges of partnerships and service.

… inspiring moral discipline and character.

… creating authentic chemistry in our relationships.

… elevating the world through the results of our work.

The world is a better place because we are here. 


We often hear the phrase “Don’t overpromise and under-deliver.” We do not make promises we cannot keep and represent what we aren’t. ARL is committed to truth and honesty. In our partnerships, our on-time timeline is driven by professional ethics to do the right work to produce correct results. We strive to fulfill the quality needs of our partners by setting reasonable expectations and realistic results. In our journey with our team, we do the same. No, we do not overpromise and under-deliver. Our goal is to deliver the unexpected. We set performance standards and realistic expectations for growth from advancement to progression. When you grow, we grow. When you perform, we deliver. We want you to trust that we will take your needs seriously without sacrificing integrity. It is the same conviction we take to our partners. There is no double standard.


When we say we care, we actually do something about it. We personally care about our success and how we serve yours. ARL is available for our partners as best as humanly possible, but we are present any time for our people. We make people care our priority, personally and inherently. Our commitment to long-lasting relationships started long before you joined our team. This is not just business for us; it is who we are. Doing it right and doing what is right are our creed to build a better everything for you and for the ARL family.


ARL’s team is hand-picked. Our team is a team of abundant thinkers. We think big. We think plenty, not empty. The strength of our performance comes from an attitude of gratitude and a marathon of moral altitude. Non-abundant thinkers don’t last. Our identity in the profession go hand in hand with our core values. While the work that we do are founded on expertise, knowledge, proficiency, and experience, we stake our professional dealings on integrity, charity, respect, and all that is ethical, right, and true. Our people strive to exemplify a higher standard and choose to take the better path. This means we do not sacrifice long-term relationships for short-term gains. We do not seek to win at any cost.. Rather, we seek to do it right by our people, our partners, and our planet. 
At ARL, we understand the importance of never burning a bridge. (We never know when we might have to cross that bridge again.) It is reflected in our external behavior and practices in developing trust in our professional and personal relationships within our team, with our partners, and with our community.


We seek to build a team of leader-leaders. Our goal is to give you the tools to be technically competent so that we can trust you to actively and effectively deliver results at the level we seek to achieve. More importantly, we want you to be able to embrace your stewardship and take your place in our team so that you can achieve a sense of meaning and purpose in your work. Leader-leaders don’t wait for growth to happen. Leader-leaders bring stability to chaos. They seek out weaknesses and turn them to strengths. They don’t sit in the cart as someone else pushes and pull to the finish line. They put their shoulders to the wheel because they can and because they will. Leader-leaders at ARL make things happen. Leader-leaders keep a positive eye on possibilities and opportunities to grow our work, our relationships, our character, and our potential for leadership. 

We treat fumbles and tumbles as opportunities to become stronger than we were the day before. Our focus is on building, maintaining, and supporting a team that does it right, on time, every time, and delivering the unexpected. This is the cornerstone of who we are.

If you resonate with our philosophy, we just might be the lab for you. Send us your application.

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  • Location
    Lehi, Utah
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    Base starting salary $71,000 to $90,000, depending on experience